“We’re starting to realize some payback,” he said, in terms of eliminating more risky behaviors. However, he said, a clear understanding of the payback will require three years of data.
Drivers’ concerns about being watched faded as they became accustomed to the system, Pennesi said. “Probably 50% would have preferred that the cameras weren’t in the vehicle.” Virtually all of them since then have reversed their opinions, he said, as they see how the system can help document the details of an event.
Some drivers can be apprehensive about having a camera in the vehicle, Belcher, of DS Waters, acknowledged. “But if you take the time to explain its purpose and its benefits up front, the concerns are minimized,” he said. “After a few weeks, the event recorders just become second nature, and they aren’t given much thought.”
Drivers appreciate that video can exonerate them if an accident wasn’t their fault, Belcher added. “Many drivers also admit, sometimes reluctantly, that they are becoming safer operators,” he said.